Amazon already uses ChatGPT to write code and answer customer questions.

AWS Cloud Services Division Amazon has created a task force to determine how they can use artificial intelligence to positively impact their business..

With this goal in mind, the workers used ChatGPT to multitask and see possible outcomes. Thus, they discovered that it was possible to use this tool to write code that could later be implemented on their platform.

This is stated in a report published by Business Insider. company tested using ChatGPT to answer customer service questions, having received, from the words of the employees themselves, answers on the information that was requested. Another aspect in which the use of ChatGPT was also tested was the writing of training documents for employees.

This can be seen in the creation of a guide to solving common problems in AWS databases in a way that makes the job of engineers easier.

According to one Amazon employee, test result with ChatGPT turned out to be better than the team’s most optimistic scenarios. This led to him even sharing his surprise with other employees of the company through his Slack channel.

“Honestly, I was impressed! I am both terrified and excited to see how this will affect the way we conduct programming interviews,” the employee said.

Previously it has already been reported that Amazon employees used this tool as a coding assistant. so that they can optimize their working time.

Confidential information

While the use of ChatGPT in production environments such as Amazon is proving to be a positive andThere is a risk of inadvertent disclosure of potentially sensitive information..

This situation was commented to workers by the Amazon legal team, which warned that because it is a learning system, any type of information they include in their interaction with ChatBot may later become part of a future version of ChatGPT..

Author: Julian Castillo
Source: La Opinion

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