Susan Bennett says her accidental start as a voice actress led to an unexpected experience.
(Editor’s Note: The following narration was edited based on a conversation with Susan Bennett, a voice actress who lives in Atlanta, Georgia, USA)
It was by chance that I became a voice actor. I used to sing jingles for commercials and worked in several studios in Atlanta.
One day, the voice actor who was scheduled to record in the same studio didn’t show up. After recording the jingle, I was approached by the studio owner.
“Susan, you don’t have an accent.
The recording went well and I started my career as a voice actor. Since I had no previous experience, I decided to take voice coach training in earnest.
I was recording Siri’s voice without knowing it
In July 2005, six years before Apple introduced its smart assistant, Siri, I unwittingly recorded the voice that Siri would use.
It was a job requested by ScanSoft (currently Nuance), which handles interactive voice response (IVR).
I thought it would record phrases that are often used by auto attendants, such as “Thank you for calling” and “Please dial 1.” There were gibberish lines such as ‘tag hat’ to hoist cows’ and ‘today we call it Shift Fresh’.
They were trying to record every sound combination that is pronounced in English. Addresses and street names were also read.
I recorded all the lines for about a month, 5 days a week, 4 hours a day. At first, I read the script because I thought it was kind of interesting, but it was a very tiring job with so many lines.
6 years later, an unexpected email from a friend
Six years later, when Apple officially released Siri, a fellow voice actor emailed me and asked, “I’m playing with my new iPhone. Isn’t that your voice?”
At first, I had no idea what it was, but when I listened to Siri’s voice on Apple’s website, I instantly knew it was mine (CNN reports that it’s a voice with 30 years of experience). Forensic experts have determined with 100% certainty that Siri and Bennett have the same voice.)
Scansoft paid me for the voice recordings, but I didn’t receive a cent from Apple, who later bought the recordings, and I didn’t get any credit. What a strange situation.
Apple CEO Tim Cook talks about the features of the smart assistant “Siri” at an event in March 2012.
Appeared on TV and radio
I was very happy that my voice would reach the ears of iPhone users around the world as Siri’s voice, but I was also a little worried. I was worried that if my voice became known as Siri’s voice, it would hinder my other work as a voice actor.
I loved my work as a voice actor so much that I was afraid of being labeled “the voice of voice assistants.”
Apple has since released Siri in different accents and languages. As a result, I found out that there are people in the same situation as me.
For example, John Briggs, the famous BBC announcer and the voice of the British version of Siri. People like Karen Jacobsen, the voice actress and singer who did the Australian version of Siri.
I actually met them. And it turns out that we all have similar experiences. In other words, the voice that was recorded without knowing what it would be used for was bought by Apple and used as the voice of Siri.
By not receiving payment from Apple for the recordings, we are under no obligation of confidentiality to Apple.
So, after consulting with Mr. Briggs and Mr. Jacobsen, we decided, “Then, let’s use this episode for our own promotion.”
I’ve appeared on TV shows, spoken at TEDx presentation events around the world, and even spoke on the radio. It was something I never thought of before, but it was a really fun experience.
I might have gotten rich thanks to Siri (laughs)
In fact, even if you don’t have an iPhone, you may have heard my voice.
If you go to the Atlanta airport, you’ll hear my voice on the Delta Air Lines gate announcement. You can still hear me on the phone lines of companies that use the Nuance (acquired by Microsoft in 2021) automated voice response service.
My son is delighted to discover my voice in various commercials. I myself always tell my friends, “When you watch TV, don’t miss my voice.”
Siri’s voice has been updated so many times that it’s no longer mine. The original voice[used at the beginning]was a little bit sarcastic, with a sense of humor and a sharp wit, which I enjoyed. I think there were many people who were looking forward to how Siri would answer.
The latest version of Siri is a little more detached. By the way, when my voice was used, I never spoke to Siri myself.
I still do auditions, but I don’t do voice acting as much as I used to. (Hollywood’s leading actor) Morgan Freeman will still have a job as a voice actor when he turns 100, but average voice actors like me generally get less work as they get older.
I may have lost some things by being the voice of Siri, but I’d rather see the positives than the negatives. Becoming Siri was a really fun experience. I have a lot of great opportunities that I wouldn’t have had otherwise, so I have no complaints.
But if every person with an iPhone had sent me a dollar each, I would have been rich. I often say that as a joke.
(Editor’s note: Insider reached out to Apple for comment but did not receive a response.)
[original text]
(Translated by Hiroshi Tahara, edited by Chikara Kawamura)
Source: BusinessInsider
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