Target in Wisconsin, USA.
- Target will limit the number of items that can be purchased at one time at self-checkout to 10 or less.
- The company has been testing the initiative at about 200 stores in recent months.
- By limiting the number of items that can be purchased at once, self-checkout speeds will be doubled.
Self-checkout “bulk purchases” will disappear at most Target stores.
Target, which has been conducting a “test” in recent months that limited the number of items that can be purchased at one time at self-checkout at about 200 stores, is switching to “Express Self-Checkout.”
Shoppers purchasing 10 or more items will be asked to use a traditional register with a cashier.
Target says that in tests, self-checkout systems are twice as fast when they limit the number of items that can be purchased as compared to when they don’t.
In addition, store managers have been granted “flexibility” regarding self-checkout hours, so some stores allow self-checkouts to be used after the store’s actual opening time, while others allow self-checkouts to open before closing time. It may become unavailable.
Over the past year, major retailers have introduced a number of initiatives to address some of the challenges posed by the proliferation of self-checkout systems.
Several Walmart stores recently restricted self-checkout access to drivers of the company’s Spark delivery service and Walmart+ members using the company’s app.
On March 14, dollar store Dollar General announced it would eliminate self-checkout at hundreds of stores and limit the number of items purchased at one time to five or fewer at other stores.
Limiting the number of items that can be purchased at once can also help reduce “partial inventory loss,” which occurs when customers fail to scan some items and don’t pay for them.
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(Translation and editing: Yoshimi Yamaguchi)
Source: BusinessInsider
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