polar Star wants to improve the shopping experience of its customers and has launched a new premium service”Home delivery” available from today June 7. As we know Polestars can be bought online. Now the automaker wants to offer its customers another opportunity by offering them home delivery purchased car. With this new service, Polestar intends to further empower customers.
Thus, the car can be ordered online by choosing a place for delivery. Only at the end of the enrollment process will it be possible to select the desired delivery date from the two options offered by the system. Alternatively, it will also be possible to request a specific date. Car like Polestar 2 will come accompanied by a Polestar specialist which will show the customer all available functions and assist in the initial setup of the infotainment system and app.
It should be noted that the Polestar specialist it will remain attached to the car. Thus, it will become a point of reference for the client in case of problems. The automaker guarantees that the vehicle will arrive with at least 45% battery power remaining.
The automaker adds that the Polestar home delivery service is not running at this time. available for customers living within a radius of 300 km from the transfer point. To date, Sicily, Calabria, Sardinia, Apulia and Basilicata are excluded from Italy. Home delivery includes cost 399 euros. In addition, Polestar home delivery is not available when purchased under the rental formula.
For those unable to make use of the home delivery service, Polestar offers the option of picking up the car in person at one of six Polestar pick-up locations in Italy. In addition, Italian customers will be able to count on 65 Polestar Service Points, which offer car pickup and home delivery during assistance. Alexander LutzManaging Director of Polestar Italy, commented:
Polestar’s goal has always been to offer a service that provides time and value to those who choose to buy one of our vehicles rather than pick it up. The introduction of the “Home Delivery” service, after an immediate and transparent purchase process that can be conveniently carried out from home, makes it easy to choose the most convenient date and address for delivery. But we wanted to offer much more. Upon delivery, a dedicated Polestar specialist will provide all the information needed for an efficient initial use of the vehicle and will guide the customer through the initial setup steps and remain available throughout their stay with the Polestar family. This is a premium package that we are sure anyone who decides to buy a Polestar will appreciate.
Source: HD Motori
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